POLÍTICA DE PRIVACIDAD

PRIVACY POLICY FOR PERSONAL DATA PROTECTION

VICAL HOME S.L. wishes to inform users of the website of its policy on the processing and protection of the personal data of users and customers it collects from them when viewing the website, the use of the services offered thereon, social media and other electronic means.

The collection of personal data, the processing and its subsequent use are subject to current data protection legislation in Spain, as currently set out in Law 3/2018, of 5 December, on Protection of Personal Data (hereinafter, LOPD-GDD) and its complementary regulations, and by Regulation (EU) 2016/679 of the European Parliament and the Council, of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

WHERE YOUR PERSONAL DATA ARE COLLECTED

VICAL HOME S.L. informs its users that the collection of personal data could be obtained, mainly, by emailing vical@vicalhome.com, provided that you include personal data in it, as well as through the forms in which VICAL HOME S.L. is identified as the data controller of the data collected therein.

VICAL HOME S.L. informs users of the website they shall be given advance notice of whether filling out all the data requested shall be optional or mandatory.

If you do not wish VICAL HOME S.L.to process your personal data, for the stated purpose, please do not fill out the forms on the website. At all events, you shall be informed expressly and legible as to the conditions according to which the personal data are collected and the purposes for which they are going to be used, of whether or not you are bound to provide them, of the rights the user enjoys, of the conditions according to which they may be exercised, and of any other complementary information that may be necessary.

Processing of personal data shall be taken to be those technical operations and procedures, whether automated or not, that make it possible to collect, record, prepare, modify, block and cancel, as well as data transfers arising from communications, queries, interconnections and transfers.

DATA CONTROLLER

Company Name: VICAL HOME S.L.

Tax ID No.: B46193553

Registered Office: POLIG. EL CARRASCOT S/N 46850 L’OLLERIA (VALENCIA)

Telephone number: 962 200 060

Contact email address: vical@vicalhome.com

PURPOSE OF THE COLLECTION AND PROCESSING OF PERSONAL DATA.

Regarding the personal data collected by email and/or from filling in the forms on the website, the purposes of the processing shall be as follows:

a) CONTACTS: to answer your communication; to deal with your request for information; to include you or the company you belong to in the contact list; to facilitate future commercial relations or to manage the existing commercial relationship; to make the necessary communications through you; to send you the necessary documentation or information requested; as well as to keep a record of commercial relations and communications. To allow our newsletter to be sent, using your email address to do so.

b) FORMS: to answer your communication; to deal with your request for information; to include you or the company you belong to in the contact list; to facilitate future commercial relations or to manage the existing commercial relationship; to make the necessary communications through you; to send you the necessary documentation or information requested; as well as to keep a record of commercial relations and communications. To allow our newsletter to be sent, using your email address to do so.

c) CV: to respond to your professional application and manage the selection processes carried out in the company for the period during which your CV is kept.

d) COOKIES: Regarding the purposes of using cookies, consult our Cookies Policy

e) MANAGEMENT: Provide the contracted service or deliver the requested good, invoicing and payment collection.

AUTOMATED INDIVIDUAL DECISIONS

VICAL HOME S.L. does not use fully automated decision-making processes to enter into, implement or terminate a contractual relationship with the customer. To be able to offer you products and/or services according to your interests and improve your user experience, we may draw up a “commercial profile” based on the information provided. However, no automated decisions shall be made based on this profile.

LEGITIMATE BASIS

The legitimate basis of the processing of personal data is based on the user’s consent in accepting the privacy policy and cookies policy and sending us their personal data. The user may revoke their consent at any time.

CONFIDENTIALITY AND SECURITY

The personal data being processed shall not be used for purposes other than those set out here or, where appropriate, in another document or contract binding both parties with specific conditions.

Except where the users have given express consent, no data shall be transferred or communication to third parties that are not set out in the LOPD. The data controller shall take measures to guarantee that any person acting under its authority and who has access to personal data can only process those data according to instructions given by the data controller, unless bound to do so according to European Union Law or that of the Member States.

The Data Controller informs users that, bearing in mind the state of the art, the application costs, and the nature, scope, context and purposes of the processing, as well as risks of variable likelihood and seriousness for the rights and freedoms of natural persons, the data controller and, where appropriate, the data processor, shall apply appropriate technical and organisational measures to guarantee a level of security appropriate for the risk.

DATA QUALITY

The data that are communicated through the website or a form must be accurate and up to date; the users are solely responsible for updating them.

EXERCISING THE RIGHTS

VICAL HOME S.L. informs you that users may exercise their rights of access, rectification, cancellation, to object, of limitation upon data processing and data portability, by any of the following means:

a) The exercise of these rights by the user must be done by sending a written communication, along with a photocopy of the National Identity Document or other legally valid means of proving the user’s identity, to the following address: VICAL HOME S.L. Pol. Industrial El Carrascot, c/del vidre, 9 , 46850 L'Olleria, Valencia. This communication will contain the following information:

• The user’s name and surname(s).

• An application setting out the request.

• Address for the purposes of notifications, date and the user’s signature.

• Documents supporting the application being made, where appropriate.

b) By email to the address vical@vicalhome.com to which you must address a communication from the account registered in our files. Said communication shall contain the same information as set out in the previous section.

PRESERVATION TIME

The customers’ personal identification data are keptwhile the contractual relationship with the customer remains in place, remains registered in the service or unless and until they expressly request de-registration and cancellation of data, and always within the minimum period required by legislation.

The contact data are kept indefinitely until they have expressly requested de-registration.

The CV data are kept for a maximum of one year.

The data collected shall be eliminated when they are no longer necessary or relevant for the purpose for which they were collected or registered. If the data collected are intended to be used for a purpose other than that for which they were collected, the prior consent of the data subjects shall be required.

MINORS

We do not collect through the forms the date of birth or age, hence only those have reached the age of majority may send us their personal data, or otherwise they must send the parent or guardian’s authorisation.

GUARANTEES OF DIGITAL RIGHTS

As set out in the new LOPD-GDD Law 3/2018.

• The users of the Website and social media have the right to the security of the communications they may send and receive through the Internet and they all have the right to freedom of expression on the Internet.

• VICAL HOME S.L. has adopted appropriate protocols to allow for the exercise of the right of rectification by users who disseminate content violating the right to honour, personal and family privacy on the Internet, and the right freely to disseminate or receive true information, according to the requirements and procedures of Organic Law 2/1984, of 26 March, regulating the right of rectification.

• Everyone has the right to have erased, by simply requesting it, the personal data they have provided for publication apropos of VICAL HOME S.L. ‘s social media services and equivalent information society services.

• Everyone the right to have erased the personal data concerning them and which had been provided by third parties to be published by social media services or equivalent information society services when they were inappropriate, inaccurate, irrelevant, out of date or excessive or have become so by the passage of time, bearing in mind the purposes for which they were collected or processed, the time elapsed and the nature and public interest of the information.

Privacy policy last updated: 25 March 2021


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